Your Information Completely Safe With Us

Certain information is collected automatically or directly from you when you open an account or use jojobetr's services. Full details are provided in the table below:

We never directly collect or store your full bank card number or CVV. Payment information is always processed through the respective gateway's own encrypted channel.

Jojobetr collects data only for specific, legitimate purposes. No unnecessary information is gathered. The primary purposes are:

• Account & Identity Verification: To verify your identity and prevent the creation of multiple accounts.
• Payment Processing: To process deposits and withdrawals accurately.
• Ensuring Security: To detect and prevent fraudulent activity.
• Service Improvement: To analyze usage patterns and improve the platform.
• Legal Compliance: To comply with licensing authority regulations.
• Customer Support: To resolve your issues as quickly as possible.

Jojobetr uses the information it collects solely for the purposes listed below. We never use your data in ways that have not been disclosed to you:

• Creating and managing your account.
• Accurately recording betting transactions.
• Delivering applicable bonus and promotional offers to eligible members.
• Alerting you to suspicious login attempts or transactions.
• Sending you relevant offers and updates, with your consent.
• To identify and resolve bugs and issues on the platform.

Jojobetr will never use your information to serve advertisements for other platforms or sell it to third parties. This has been a strictly observed policy since the day we were founded.

The jojobetr website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser.

• Essential Cookies: To maintain login sessions — disabling these will prevent the site from functioning properly.
• Performance Cookies: To monitor site speed and errors — completely anonymous.
• Preference Cookies: To remember your language preferences and settings.

You can manage cookies through your browser settings. However, disabling essential cookies may affect login and payment functionality. jojobetr does not use third-party advertising cookies.

Jojobetr shares information with third parties only in limited circumstances — and always under strict confidentiality agreements:

• Payment Processors: bKash, Nagad, Rocket — only the information necessary to complete the transaction.
• Identity Verification Services: For KYC verification — as required by law.
• Legal Authorities: Upon a valid order from a court or regulatory authority.

Any data shared with third parties is kept to the absolute minimum, and those parties are required to delete it once the purpose has been fulfilled.

Jojobetr does not retain data any longer than necessary:

• Account Information: For as long as your account is active, and for up to 5 years after closure (as required by law).
• Transaction Records: 5–7 years, as required by financial regulatory law.
• Cookie & Session Data: Upon session end or after a maximum of 30 days.
• Support Conversations: Deleted 1 year after the issue is resolved.

If you request account closure, all personal data beyond what is legally required will be deleted within 30 days.

As a jojobetr user, you have the following rights over your own data:

To exercise any of these rights, email support@jojobetr.app or reach us via live chat. We are obligated to respond within 30 days.

Jojobetr strictly prohibits use of the platform by anyone under 18. We do not knowingly collect any data from minors.

If we become aware — or are informed — that data has been collected from a minor, the account will be closed immediately and all associated data deleted. If a parent or guardian believes their child's data is held by us, please contact support@jojobetr.app right away.

Jojobetr uses multi-layered security measures to protect your information:

• 256-bit SSL/TLS Encryption: For all data transmissions.
• Two-Factor Authentication (2FA): Automatic OTP verification on suspicious login attempts.
• Firewall & Intrusion Detection: Always active.
• Regular Security Audits: At least twice a year by third-party security experts.
• Staff Training: Our support team is rigorously trained in data protection.

In the event of a security breach, jojobetr will notify affected users within 72 hours and take all necessary action.

Jojobetr may update this Privacy Policy when necessary. For any changes:

• You will be notified at your registered email address at least 7 days before any changes take effect.
• The "Last Updated" date on this page will be revised accordingly.
• For significant changes, a pop-up notification will be displayed in the app.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. If you object to the new policy, you will have the option to close your account.

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@jojobetr.app (include "Privacy" in the subject line)
• Live Chat: Available on the platform 24/7
• Response Time: Email support available 24 hours; live chat average response time of 3 minutes

We take every privacy-related request with the utmost seriousness. Your trust is our most valuable asset.